FAQs
Frequently Asked Questions
Yes, we provide seamless international flower delivery services to Nepal, ensuring your heartfelt gestures reach your loved ones.
Yes, we provide seamless international flower delivery services to Nepal, ensuring your heartfelt gestures reach your loved ones.
Our diverse collection features a wide array of fresh blooms, including roses, lilies, carnations, gerbera flowers, orchids and more, handcrafted into stunning arrangements for every occasion.
Our diverse collection features a wide array of fresh blooms, including roses, lilies, carnations, gerbera flowers, orchids and more, handcrafted into stunning arrangements for every occasion.
Absolutely! Personalize your order by choosing specific flowers, colors, and styles. Our skilled florists will craft a unique arrangement tailored to your preferences.
Absolutely! Personalize your order by choosing specific flowers, colors, and styles. Our skilled florists will craft a unique arrangement tailored to your preferences.
Easily track your orderโs progress with our user-friendly online tracking system. Receive real-time updates from dispatch to delivery, ensuring peace of mind.
Easily track your orderโs progress with our user-friendly online tracking system. Receive real-time updates from dispatch to delivery, ensuring peace of mind.
We cover a wide delivery network across Nepal including Kathmandu, Lalitpur, Bhaktapur, Dharan, Japan, BIratnagar, Chilean, Pokhara, Bhairahawa and Butwal, ensuring your flowers reach various locations promptly. Check our delivery page for specific coverage details.
We cover a wide delivery network across Nepal including Kathmandu, Lalitpur, Bhaktapur, Dharan, Japan, BIratnagar, Chilean, Pokhara, Bhairahawa and Butwal, ensuring your flowers reach various locations promptly. Check our delivery page for specific coverage details.
Yes, take advantage of our same-day delivery option inside Kathmandu Valley. Place your order before the cut-off time 4 pm for delivery inside Kathmandu Valley.
Yes, take advantage of our same-day delivery option inside Kathmandu Valley. Place your order before the cut-off time 4 pm for delivery inside Kathmandu Valley.
We accept secure online payments for international orders, providing convenience and flexibility. Choose Visa, Mastercard payment options during the checkout process.
We accept secure online payments for international orders, providing convenience and flexibility. Choose Visa, Mastercard payment options during the checkout process.
Your satisfaction is our priority. In the rare instance of damaged or late deliveries, contact our customer support, and weโll promptly address the issue with a refund or replacement.
Your satisfaction is our priority. In the rare instance of damaged or late deliveries, contact our customer support, and weโll promptly address the issue with a refund or replacement.
Our international flower delivery charges are transparent, with no hidden fees. Review the pricing details during the checkout process for a seamless experience.
Our international flower delivery charges are transparent, with no hidden fees. Review the pricing details during the checkout process for a seamless experience.
Absolutely! Add a heartfelt touch by including a personalized message during the checkout process. Our team will ensure it accompanies your beautiful bouquet.
Absolutely! Add a heartfelt touch by including a personalized message during the checkout process. Our team will ensure it accompanies your beautiful bouquet.
To secure your preferred delivery date, we recommend placing your order at least 24 hours in advance. This ensures timely preparation and a seamless delivery experience.
To secure your preferred delivery date, we recommend placing your order at least 24 hours in advance. This ensures timely preparation and a seamless delivery experience.
Yes, explore our special discounts and promotions for bulk or regular orders. Visit our promotions page to discover exclusive offers, making your flower gifting even more delightful.
Yes, explore our special discounts and promotions for bulk or regular orders. Visit our promotions page to discover exclusive offers, making your flower gifting even more delightful.
If the recipient is unavailable, our delivery team will make a reasonable attempt to contact them. In case of continued unavailability, we'll coordinate with you to reschedule the delivery for the recipient's convenience.
If the recipient is unavailable, our delivery team will make a reasonable attempt to contact them. In case of continued unavailability, we'll coordinate with you to reschedule the delivery for the recipient's convenience.
While we strive to accommodate preferences, international orders may be subject to seasonal availability. Our skilled florists will ensure a suitable alternative of equal or greater value is provided, maintaining the essence of your chosen arrangement.
While we strive to accommodate preferences, international orders may be subject to seasonal availability. Our skilled florists will ensure a suitable alternative of equal or greater value is provided, maintaining the essence of your chosen arrangement.
For prompt assistance, our customer support team is available through email at flower@flowerstonepal.com, or call us at +9779801114782Feel free to reach out with any inquiries or concerns, and we'll be happy to assist you in making your flower delivery experience exceptional.
For prompt assistance, our customer support team is available through email at flower@flowerstonepal.com, or call us at +9779801114782Feel free to reach out with any inquiries or concerns, and we'll be happy to assist you in making your flower delivery experience exceptional.
Still need assistance?
You can always call us at +97715574782 or +9779801114782 for live support. Or contact us via the form link below.